Do you ever suddenly remember during the evening or on the weekend that you need to make a medical appointment, ask for a refill on an expired prescription, check on lab results or ask your health care provider a question? Now you can do these things and more online. Just sign up for your provider’s patient portal. It’s a password-protected website available anytime from your computer or a smartphone app. What is a patient portal? Many hospitals and clinics have websites called patient portals. These provide an easy way to connect online with your provider and your health information. When you sign up for a patient portal, like Adventist Health Portland’s OHSU Health MyChart, you create a unique login name and private password. That means the site and your information are secure. Why should I sign up? It’s always important to be in control of your health and health care. Portals can save you time. Plus, they help you get care and support between in-person visits with your provider. On your patient portal, you can access information and summaries about visits and hospitalizations, plus review records of your medications and immunizations. Adventist Health Portland’s version of OHSU Health MyChart lets you: ● Securely message your provider. Q How do I sign up for MyChart? A: Go to AdventistHealth.org/PortlandMyChart and select “Sign Up Now.” You will need your access code and medical record number (MRN) from your After Visit Summary. If you lost your access code or do not have one, please contact the OHSU Health MyChart help desk at 503-494-5252. Q How do I get MyChart for a loved one? A: Under age 15: Only parents or legal guardians may request access to a child’s account. If you have an OHSU Health MyChart account, you can get proxy access online or by visiting or calling their provider’s office. Everyone 15 and older: Older teens and adults must fill out, sign and submit a release of information form to grant someone else access to their MyChart. Then you log in to your own MyChart account and set up the proxy access with your child or family member. Scan this code to learn more about the OHSU Health MyChart and access the release of information form. Primary care Make MyChart Your Chart How to track health care records with your patient portal ● Request prescription refills at OHSU retail pharmacies. ● Request nonurgent appointments and virtual visits. ● Update your contact information. ● Pay your bill. ● Download visit summaries and test results. ● Search a medical library. MyChart Q&A SCAN ME Ask your health care provider about their patient portal. If you’re a patient with Adventist Health Portland, just ask us for an enrollment code at your next visit. You’ll be glad you did. Sources: JMIR Aging; National Institute on Aging; Office of the National Coordinator for Health Information Technology AdventistHealth.org/Portland 11
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